Context HelpIf you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A pop-up window will appear. It comprises comprehensive info about all the actions that you can perform on that particular page. Each context menu appears on the same page so that you can swiftly get back to your work.
Video TutorialsWe have an extensive assortment of how-to videos demonstrating how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.If you can't find the answer you need, have a peek at our comprehensive FAQ database, which contains questions asked by real persons and offers real solutions. We constantly "revamp" our Frequently Asked Questions section with new entries so as to encompass all the innovations and new additions to our platform.
Ticketing SystemIf you still can't find the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of customer support engineers available 24x7x365 and eager to help you with any question. Each trouble ticket you submit will be responded to in less than 1 hour (the average trouble ticket response time being just 20 mins), so you won't have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 151274
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com