Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Warranty

  • Our group of specialists will do their best to respond to your support tickets within about 1 hour. If, however, the difficulty you have come across demands some help from the Admin =Department,= we are going to address the ticket to the administrator on shift and will post a note to inform you.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We offer around the clock customer assistance through a super–fast ticket application included in your Control Panel. You can e mail us at any time about any of the packages that come installed in advance on your virtual server, which include the selected Linux distribution, the server admin panel and our in–house made Web Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • A complete and frequently updated knowledge base is incorporated into our in–house built Web Control Panel. It offers quick tips about how to execute all the fundamental website management jobs. The Help zone supplies thorough how–to content articles and step–by–step video guides. You can gain access to the Help zone by clicking on the Help or Video buttons in the top right corner of each Control Panel section.

    • Our ID: 151274