1 hour ticket response
Timeliness is our chief objective and that is why we have a team of practiced tech support engineers who are ready to offer a quick response to any question that you could possibly have. Just open your technical support ticket from your Web Control Panel and we’ll respond within sixty minutes in the worst case scenario. In fact, we strive hard and aim for a 20–minute client support ticket response time.
An Outstanding Client Care Service
We’ve got a team of web hosting support techs who will be happy to answer all your inquiries anytime you need assistance. The vast majority of our tech support staff representatives have many years of experience in the Linux hosting packages industry, so you can constantly count on rapid and comprehensive answers to your requests.
An Easy–to–Browse Help Center Section
To help you find a quick tip on how to use a certain service, we have incorporated a very intuitive Help Center section in your Web Control Panel. You can browse through an immense selection of web hosting account management articles and website administration articles, have a look at the F.A.Q. library or watch our educational video tutorials.