Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Control Panel you’ll find a detailed Help section offering loads of help articles and regularly asked questions. They are answered by our support team of trained technicians. Just fill in your question and our smart platform will return the most suitable answer.

  • Top quality support service
  • How–To Videos

  • We have prepared a collection of step–by–step video tutorials that detailedly demonstrate how to handle a typical issue connected to your Linux hosting packages account. You’ll find the instructional videos in the Help Center section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 help desk service and a 1–hour support ticket response guarantee. Our seasoned techs will be available to you 24/7 to attend to your inquiries and to remedy any problem that you could come across. Just send a technical support ticket from the Help Center section and we’ll respond in a jiffy.

    • Our ID: 151274