A 99.9% Server Uptime
The primary benefit of constructing your own hosting system is that you don’t need to be worried about compatibility issues – you set up a special set of software tools in such a way so as to be compatible with a specific set of hardware parts. The final result is something significantly more stable and reliable, as there are less possible risks of failure. We have built our cloud hosting system atop time–tested hardware elements in addition to a significantly customized version of SELinux in an attempt to create a truly secure environment for all your sites.
This is why, with each of our Linux hosting packages packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is important to also set up your own network architecture. This is the reason why we built a custom–configured internal network in each one of our datacenters. Relying on enterprise–level Juniper switches and routers, our internal network allows for incredibly fast data transfer rates and is also completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, no matter which hosting service you have opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are unsatisfied with our web hosting services, or if you find them inadequate, or if you decide that you want a Linux VPS hosting packages instead of a cloud hosting package – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control over your domain names even if you close your hosting account with us.
24/7 Technical Support
In the event that you have a web hosting firm, your customer service technicians are of foremost importance. That’s why we have conscientiously handpicked a very qualified group of techs, each with many years of training behind his back. With their help, our company offers 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All technical support inquiries are answered within one hour and our average ticket response time is under 20 minutes!