You can find plenty of hosting suppliers on the market today, but most of them are resellers that have limited resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company by phone. The level of support that you'll have via this way of communication varies depending on the service provider - a few of them offer expert telephone support, while others offer common and customer support only since some matters are more time-consuming and it is easier to be resolved via a ticket, particularly if the situation has to be escalated. However, it is good to find that you can contact your website hosting provider as there are tons of small-scale matters that can be managed easily and in a timely manner through a call, not mentioning that you'll be able to get more information about the services even before you become a customer.

Phone Support in Hosting

In case you decide to get one of our Linux hosting packages, you will be able to contact our customer support crew over the telephone for 14 hours per day. We can help you choose the perfect plan for your web sites since we believe that it's better to discuss this kind of issues with a live person. In case you already own an account, we are able to help you with all of your sales/billing questions and / or general matters, even with some tech problems which don't involve a long time or escalation to an administrator because it is more appropriate to open a support ticket for time-consuming problems so as to have the correspondence in a single place. We now have telephone numbers in the United States, the UK and Australia, so you're able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Hosting

If you need more details for the Linux semi-dedicated packages that we provide, you'll be able to call one of the three support lines we have around the world - in the United States, the United Kingdom and Australia. By doing this, you'll be able to check ahead of time if our solutions will be suitable for your sites. If you're already our client and you have a semi-dedicated account, you're able to reach us over the phone for 14 hours a day about any kind of billing or basic queries. For entirely tech troubles you can take advantage of our ticketing system in order to contact our technical support since someproblems simply need extra time to be solved, still we can help you over the phone with quite a lot of minor technical issues as well, saving you time and efforts.

    • Our ID: 151274