Phone Support in Hosting
In case you decide to get one of our Linux hosting packages, you will be able to contact our customer support crew over the telephone for 14 hours per day. We can help you choose the perfect plan for your web sites since we believe that it's better to discuss this kind of issues with a live person. In case you already own an account, we are able to help you with all of your sales/billing questions and / or general matters, even with some tech problems which don't involve a long time or escalation to an administrator because it is more appropriate to open a support ticket for time-consuming problems so as to have the correspondence in a single place. We now have telephone numbers in the United States, the UK and Australia, so you're able to call the one you prefer and talk to our agents.
Phone Support in Semi-dedicated Hosting
If you need more details for the Linux semi-dedicated packages that we provide, you'll be able to call one of the three support lines we have around the world - in the United States, the United Kingdom and Australia. By doing this, you'll be able to check ahead of time if our solutions will be suitable for your sites. If you're already our client and you have a semi-dedicated account, you're able to reach us over the phone for 14 hours a day about any kind of billing or basic queries. For entirely tech troubles you can take advantage of our ticketing system in order to contact our technical support since someproblems simply need extra time to be solved, still we can help you over the phone with quite a lot of minor technical issues as well, saving you time and efforts.