When your website hosting service provider provides live chat support, you're able to talk with an agent in real-time and learn useful information or get a problem resolved in a timely manner. The advantage of using chat compared to calling to consult with a live person is that you need only a computer with web access, so you will not pay any rates when you are in a different country or state. Furthermore, it'll be a lot quicker to copy and paste information for example domain names, usernames or error messages in other words details that are sometimes hard to provide to the other side on the phone. The live chat is also a considerably quicker way to contact the web hosting company's support crew as compared to using a ticketing system. Last, but not least, when some problem requires a bit more time to be dealt with, you're able to do something different while you wait for guidance on the live chat, which means that you won't waste time - something that is impossible when you are on the phone.

Live Chat Support in Hosting

As part of the support services that we supply for our Linux hosting packages, you can find live chat support that is online 24x7, even on holidays. You are able to contact us regardless of whether you already own an account or not, since we will support you with all kinds of things, ranging from providing you with common information regarding our services in case you aren't a customer yet and you are thinking about purchasing one of our packages, to helping you with creating an email account in an email client. Some problems are more complicated and time-consuming, and you'll need to employ the ticketing system that is built-in our Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is available every day, even on weekends and holidays. It is the best way to learn more information about our Linux semi-dedicated packages if you do not have an account yet or to have a problem resolved in case you're a client and our customer care agents will help you instantly no matter what time of the day you join the chat. If you wonder which package is more suitable for your web sites, if you need advice whether you should obtain a certain upgrade and how to obtain it or if you experience difficulties installing an e-mail account on your computer, you are able to get in touch with us and we'll give you the needed info straight away. Our live chat is online even after our phone lines go off for the day, which means that when you have an account with us, you can be certain that you will always receive quick help with any question or issue that pops up.

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